1. General Terms
- By using our website, you confirm that you are at least many years old or have permission from a legal guardian.
- We reserve the right to update, modify, or discontinue any part of our website and services without prior notice.
- Your continued use of our website signifies your acceptance of any changes to these terms.
2. Product Information & Orders
- We strive to ensure all product descriptions, images, and prices are accurate. However, slight variations in color, design, or texture may occur.
- We reserve the right to limit or refuse orders at our discretion.
- Prices are subject to change without notice.
3. Payment & Billing
- All transactions are securely processed via Shopify and trusted payment gateways.
- You agree to provide accurate and up-to-date billing information.
- We are not responsible for any additional bank charges, conversion fees, or transaction failures.
4. Shipping & Delivery
- Shipping times vary based on location. Estimated delivery dates are provided but not guaranteed.
- We are not responsible for delays caused by couriers, customs, or unforeseen circumstances.
- Once an order is shipped, the responsibility for tracking and receiving the package lies with the customer.
5. Returns & Refunds
- Please refer to our Refund & Return Policy for details on eligible returns and refunds.
- Items must be returned in their original condition within 10 days of delivery.
6. Intellectual Property
- All content on our website, including logos, images, product descriptions, and designs, is the property of Nur Al Qalab and protected by copyright laws.
- You may not copy, reproduce, or distribute our content without permission.
7. Limitation of Liability
- We are not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
- In no event shall Nur Al Qalab be liable for an amount exceeding the purchase price of the product.
8. Privacy & Data Protection
- Your personal information is handled securely in accordance with our Privacy Policy.
- We do not sell or share customer data with third parties except as required to process orders.
9. Governing Law
- These Terms & Conditions are governed by the laws of [Your Country/State]. Any disputes shall be resolved through arbitration or legal proceedings in the appropriate jurisdiction.